Terms and conditions - Blue Water Safaris
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info@bluewatersafaris.com

Terms and conditions

Credit card payments in favor of Blue Water Safaris are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as BLU WATER on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

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TERMS & CONDITIONS:

In the event a tour cannot operated due to unsafe weather or marine conditions Blue Water Safaris reserve the right to cancel the tours as a result.  In the event that your tour is cancelled due to inclement weather all guests will receive a full refund. 

Cancellations by guests who contact us by email at bluewatersafaris@gmail.com more than 48 hours before tour time will receive a 100% refund .

Cancellations  within  the 48 hour window more than 24 hours before departure will  receive a 50% refund. No refund is available after 24 hours before tour departure. 

All tours are subject to a minimum number of Passengers to sail. If the required minimum is not met, the tour may be cancelled,and an attempt to make satisfactory alternate arrangements with affected guests will be made.   After you have completed your tour we may email you asking you to rate your experience. We will never spam you or disclose your details to a third party. 

 

Guest are required to be at meeting point at least 15 minutes before tour time for check in.

Guest are required to remove shoes before embarking catamaran.